Unbricking your Hardbricked Razer Phone

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Intro: Unbricking hardbricked Razer Phone 1

The Razer Phone 1 is one really expensive phone you rarely want hardbricked but if eventually it happened; you somehow got it bricked; you will less likely find help at unbricking it online until now

About a year ago, one of our followers reported a bricked issue with his Razer Phone 1 and pledged support for the device unbrick project. We opened the project and commenced work on the Razer Phone 1 device unbrick project but unfortunately; due to lack of adequate funding and enough support for the project, it took us longer than necessary to complete the work.


Unlike the LG V10 and LG G4 among other LG devices for which we have proffered unbrick solutions with files, the Razer phone is relatively scarce and on the high side; that speaking of the price, and inspite of these facts, we aim to provide handy unbrick solutions for the Razer Phone 1


So, if your Razer Phone 1 is currently stuck in QHS-USB QDLoader 9008, QHUSB_BULK, QHUSB_BULK PID_9008 or other similar Qualcomm hardbrick state, you can now unbrick your device using this tutorial.

What you Need to Unbrick Razer Phone 1:

  1. Razer Phone 1 loader file - full blk0 backup file of the phone
  2. The latest Razer Phone 1 stock factory firmware
  3. The latest TWRP recovery image file for the Razer Phone 1
  4. Firehose file for the Razer Phone 1

Though not all these files are required to Unbrick the device, depending on the situation and what brought your Razer phone to the brick state, you may have to use all the files listed above.

Razer Phone 1

About Razer Phone 1 Hardbrick Issues

As I usually say, a hard-bricked which is also known as hardware brick is an expensive issue that renders devices completely useless and almost totally inaccessible. Unlike the soft-brick issues (software brick) that can be rectified by simply flashing certain partitions on the phone, hardbrick issues take you some lengths further.


Since hardbrick issues usually have effects on the phone's hardware, some corrections or modifications need be made on all or some of the affected hardware of the phone before it can be fully restored.


Meanwhile, JTAG (and a few boxes) happen to be one of the commonest and near 100% successful corrective solution for a hardbricked Razer Phone 1, besides the fact that boxes that support Razer Phone 1 are rare (as at the time this page is being published) JTAG does have its own costly shortcomings which then gives you the reasons to consider JTAG only in last minutes of giving up on the phone.


hardbricked Razer Phone 1 Will;

  1. Not power-on
  2. Powers on but displays blank screen
  3. Only vibrates when the power button is pressed and nothing more
  4. Shows either QHS-USB QDLoader 9008, QHUSB_BULK, QHUSB_BULK PID_9008 (in Windows device manager) when connected to the PC (Qualcomm devices feature)
  5. Have unstable connection/communication with the PC (when connected)

If your Razer Phone 1 is stuck at the Razer phone boot-animation screen, that's a soft-brick issue and can be corrected using this same procedures.


What May Cause Razer Phone 1 to Hardbrick

  1. Flashing operation that goes wrong. When you flash your Razer Phone 1 using wrong files.
  2. Uncompleted/interrupted OTA update operation
  3. Some root attempt may also get your Razer Phone 1 hardbricked
  4. When you attempt to boot the Razer phone from the wrong drive. Unless the Razer phone OS (Operating System) is installed on both drives, this will most likely hardbrick the device.

What to Know Before you Proceed to Unbrick Razer Phone 1


In order to make unbricking your Razer Phone 1 easier using this tutorial, there are a few procedures which are involved and you need to master them first. They are;


  1. How to Enable USB Debugging on Razer Phone
  2. How to Boot Razer phone to Recovery Mode
  3. How to Boot Razer phone to Download Mode
  4. How to Boot Razer Phone Using Live SD Card

How to Enable USB Debugging On Razer Phone

To enable USB Debugging On your Razer Phone;


  1. Power on your Razer Phone
  2. When the phone is fully powered on and ready to operate go to Menu >> Settings >> About >> Software information >> More >> then tap the Build number repeatedly for up to 7 times or until you see the message "developer option enabled" displayed on the screen
  3. Now to enable USB Debugging go back to Settings >> Developer Option >> Enable USB Debugging

How to Boot Razer Phone to Recovery Mode

To boot Razer Phone into recovery mode;


  1. First install ADB drivers on the PC. You may also install other drivers necessary to make your PC communicate with the device. But basically for this purpose, you only need Android Debug Bridge (ADB) drivers
  2. Secondly, enable USB Debugging on your Razer Phone
  3. Now power off your Razer Phone
  4. Connect your USB (type-c) cable to your PC
  5. Now, press and hold the Razer Phone volume up (vol. +) button for a few seconds say; 10 seconds then, while still holding the volume down button; connect the other end of the USB (type-c) cable to your Razer phone. Keep the volume down button pressed until phone enters into recovery mode
  6. If this is your first connection (first ADB communication between the Phone and the PC), you will notice a balloon notification for drivers installation for a few seconds or minutes depending on the PC speed
  7. Briefly afterwards, your Razer Phone would power on in the recovery mode and display the recovery Screen

NOTE: you may also use command prompt method to boot your Razer Phone to recovery mode but in the cases referenced in this page, this is the best method. If you prefer to use the command prompt method instead see here: Search results: ADB command lines for Android


How to Boot Razer Phone to Download Mode

To boot Razer Phone into download mode;


  1. First install ADB drivers on the PC. You may also install other drivers necessary to make your PC communicate with the device. But basically for this purpose, you only need Android Debug Bridge (ADB) drivers installed on the PC
  2. Secondly, enable USB Debugging on your Razer Phone
  3. Now power off your Razer Phone
  4. Connect your USB (type-c) cable to your PC
  5. Now, press and hold the Razer Phone volume down (vol -) button for a few seconds say; 10 seconds then, while still holding the volume down button; connect the other end of the USB (type-c) cable to your Razer phone. Keep the volume down button pressed until the phone enters into download mode
  6. If this is your first connection between the Phone and the PC, you will notice a balloon notification for drivers installation for a few seconds or minutes depending on the PC speed
  7. Briefly afterwards, your Razer Phone would power on in the download (fastboot) mode which you can also refer to as the bootloader mode

NOTE: you may also use command prompt method to boot your Razer Phone to bootloader mode but in the cases referenced in this page, this is the best method. If you prefer to use the command prompt method instead see here: Search results: fastboot command lines for Android


How to Boot Razer Phone Using Live SD card

  1. First install ADB drivers on the PC. You may also install other drivers necessary to make your PC communicate with the device. But basically for this purpose, you only need Android Debug Bridge (ADB) drivers on the PC
  2. Ensure your Razer Phone is fully powered off
  3. Insert your already created live SD card in your Razer Phone. For instructions on how to create the Live SD card, see here: How to Create Live SD Card for Razer Phone
  4. Connect your USB (type-c) cable to your PC
  5. Now, depending on what you wish to do; to enter bootloader mode press and hold the Razer Phone volume down (vol. -) button, or to enter recovery mode; press and hold the volume up (vol. +) button for a few seconds say, 10 seconds then, while still holding the volume button; connect the other end of the USB (type-c) cable to your Razer phone. Keep the button pressed until the phone enters into your desired mode
  6. Similarly, if this is your first connection with the PC, you will notice a balloon notification for drivers installation for a few seconds or minutes depending on the PC speed
  7. Briefly afterwards, your Razer Phone would power on and enter into whichever mode you have chosen from the previous step above

Now, let's unbrick your Razer Phone

If your Razer phone is hardbricked thus, no recovery or download mode, start with this;


  1. Download the loader file for the Razer Phone. We have already uploaded it in the Razer Phone 1 unbrick project files folder on our Google Drive
  2. Get an SD Card, preferably the size of your Razer phone built in storage and format it as (exFAT. Preferred). You may use MiniTool Partitioning Wizard for this
  3. Download DiskImageRev2 from here and copy/move it onto your PC Desktop
  4. Slot/Insert the SD Card in a card reader and connect it to the PC
  5. Locate DiskImage Rev2 on your PC Desktop. You may have to extract DiskImage Rev2 on the Desktop (if it is compressed in .zip or .rar file)
  6. Open/Launch DiskImageRev2.exe (as admin. Preferred)
  7. Once opened, DiskImageRev2 will detect and display the drive/port where your SD Card is connected. If otherwise, browse to select the drive
  8. From DiskImageRev, browse to the folder where you saved the Loader.img file (which you have downloaded in the step 1) and select it
  9. Now click Write and wait until DISKIMAGEREV completes writing the files on the SD Card
  10. Once DISKIMAGEREV2 successfully written the Loader.img file on the SD Card, your SD Card is now bootable and you may proceed to disconnect and remove the SD Card from the PC and insert it in the phone

See here: illustrated tutorial for creating live SD card specific for LG phones


The purpose for creating the live SD card (by flashing the loader.img file on the SD card) is to enable us boot your hardbricked (dead) Razer Phone to either download, recovery or bootloader mode.


Now, let us proceed to boot your hardbricked Razer Phone to download mode so we can proceed to the next stage.


To Boot Your hardbricked Razer Phone Using the Live SD Card;


Simply slot the SD card on which you recently flashed the loader.img file on your Razer Phone and follow the instructions for booting up Razer Phone into download or bootloader mode and proceed with the instructions given below.


Remember: we already gave the instructions for booting your Razer Phone into download mode from above.


Next step:


Flash Stock Factory Firmware On your Razer Phone


To flash stock factory firmware on your Razer Phone 1;


  1. Download the latest Razer Phone factory firmware from here: Razer Phone official website or download the ones uploaded in the Google Drive folder
  2. Unzip or extract the file onto your PC
  3. Let your Razer Phone remain connected to the PC in download (fastboot) mode. If already disconnected, connect it to the PC again using the steps from above and in download mode
  4. Open the folder in which the file is extracted and locate the flash-all.bat file and double-click it
  5. A command prompt window should open and begin executing the commands. If Windows prompts for admin permission, grant it
  6. Now, wait until all the commands are executed successfully and the files are flashed on the phone
  7. Finally, disconnect the phone from the PC then press and hold the power + volume up buttons for several seconds say; 30 seconds. This will hard-reboot the phone

NOTE:

If clicking or running the flash-all.bat file throws any errors along the line, you can execute the commands manually but which commands to execute and in what order depends on the stock factory firmware you downloaded.


If you need help on that regard, please, send us a mail using our contact us page.


By now, you should be rejoicing for welcoming back your Razer phone from the hardbricked state.


If after all the steps your phone is stuck in endless booting, these are what to look out for and what to do;


Is your Razer Phone Stuck at Endless Booting After the Unbrick Processes?

If the phone viberates once or twice during each boot; these are what you could do;

  • Factory reset the phone. But leave the phone booting for at the least 15 minutes before you factory reset it.
  • Leave the Phone on till the battery is drained then, charge the battery (wall outlet is best) till it gets to 50% at least and then, put on the phone again.

If the phone does not viberate or the LED light does not change, these are what you could;

  • Ensure you have chosen and flashed the appropriate firmware for your own device.
  • Hard-reboot the phone by pressing and holding both the power and volume up (vol. +) buttons until the phone powers off then, boot the phone to Download mode (bootloader mode) using the instructions already given above. Now, follow the instructions here: flash boot.img On Razer Phone to flash boot.img on your Razer Phone.

Still No Luck Unbricking Your Razer Phone? What Next?


Although our initial mission; to provide unbrick solution for this device unbrick project subscribers has been satisfied, if there is any need for us to work further, we aim to explore and provide unbrick solutions via;


  • QFIL - would work for both Razer Phone with locked and unlocked bootloader.
  • TWRP - would work only for Razer Phone with fully unlocked bootloader.
  • Contact us. I would also recommend that you use our contact us form to tell us what errors you encounter, how your device got bricked, its current condition so that we may decide how best to help you further.

Your Razer Phone is Hardbricked and Wish to Subscribe?


If your Razer Phone is hardbricked or Softbricked and you want access to our current unbrick files or subsequent unbrick files for the Razer Phone, you can subscribe from below;


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